• The item(s) must be purchased directly from CIRCLEXPERTS.COM.
• The item(s) must be unused, undamaged, and in the original packaging.
• The return request must be initiated within the specified timeframe stated in the product description.
• Initiate a return request within 7 days from the date of delivery.
• Log in to your account on circlexperts.com and navigate to the "Order History" section.
• Select the specific order and item(s) you wish to return and follow the provided instructions.
• Carefully pack the item(s) in the original packaging, ensuring that all accessories and documentation are included.
• Ship the package back to us using a trackable shipping method. The return shipping costs will be your responsibility, unless the return is due to our error.
• Refund to the original payment method: The refund amount will be credited back to the same payment method used during the purchase.
• Store credit: You will receive a credit to your account on circlexperts.com, which can be used towards future purchases.
The time it takes for the refund to be processed and reflected in your account may vary depending on the payment method and financial institution involved. Generally, refunds are processed within 5 to 7 business days from the date of receiving the returned item(s).
• Perishable goods, such as food or flowers.
• Personalized or custom-made items.
• Intimate or sanitary goods, such as underwear or beauty products (unless they are unopened and unused).
• Digital products or downloadable content.
• Gift cards or promotional vouchers.
If the item(s) received are damaged during shipping or are defective, please contact our customer support team immediately. We will guide you through the process of returning the item(s) and arrange for a replacement or refund, including any associated shipping costs.
CIRCLEXPERTS INTERNET PRIVATE LIMITED reserves the right to modify or amend the return policy at any time. Any changes to the return policy will be effective immediately upon posting the updated policy on our website. In certain exceptional cases, we may make exceptions to the return policy to ensure customer satisfaction and resolve any disputes or issues.
If you have any questions or require further assistance regarding our return policy, please contact our customer support team, who will be happy to assist you.